What We Collect and Why We Hold It
qu555 collects information in three main ways: what you submit when creating your account, what your device sends during a session, and what comes through payment processing. Your name, contact details and account credentials are stored to keep your account active and to verify withdrawal requests.
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When you make a deposit via bKash, Nagad, or Rocket, the transaction reference and wallet number are recorded so we can match incoming funds to your account accurately. We do not store your full mobile banking PIN or password at any point — that stays between
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you and your payment provider. Session data such as device type, browser version and IP address is logged automatically to detect unusual login activity. We retain account data for as long as your account remains open and for a defined period after closure, in line with
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applicable record-keeping requirements. You may request a copy of what we hold about you at any time by contacting our support channel. Whether any of this applies to you depends on your local law and the regions where access is permitted.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.